As part of our total commitment to our customers and the products we supply, SciQuip has a highly trained Service Team dedicated to supporting our product range, as a result our specialist engineers are technical experts in the products they service working to multiple standards including EN285, EN12469, FDA21 CFRPt11, GLP & GMP. Our service team includes fully qualified Refrigeration Engineers.
Our service team specialise in the support, installation, calibration (on or off-site), validation and service of laboratory and process instrumentation including temperature controlled equipment, centrifuges, autoclaves, freeze dryers, ovens, incubators, washers, balances and test chambers to the highest standards. All of our work is undertaken using UKAS calibrated equipment.
Please send all service enquiries to firstname.lastname@example.org
SciQuip offers a range of different contracts to suit all of our customers requirements.
- Preventative Maintenance
- Labour Cover
- Full cover
- Return to Base (RTB)
- Emergency Cover
In addition SciQuip also offers Telephone Technical Support and a 24- 48hr response service.
Discounts are available for service contracts and any combination of contracts on multiple units.
We offer full validation services including DQ/IQ/OQ/PQ & FDS/URS/VMP preparation and execution with a vast library of controlled documentation covering all Lab/Process equipment.
We are happy to work alongside and coordinate with your own QC/Validation team and are members of ISPE and IVT.
Using Critical Process Equipment (UKAS Traceable) we cab offer calibration of multiple parameters including:
- Temperature down to -196°C
- Relative Humidity (any RH over 0 to 60°C) /CO2
In additional to standard Lab and process instruments we also calibrate Monitoring Systems and Chart Recorders
All calibrations are undertaken to ISO17025 Method and are GMP compliant. We offer both an on-site and off-site service.
SciQuip only uses manufacturers spare parts which ensure all our equipment will continue to provide reliable and long-lasting use following a service by one of our service specialists. Our engineers hold all commonly used spare parts in stock, further stocks are held at our central warehouse.